Frequently Asked Questions

Yes, Avera Beauty is a completely ladies-only salon. We provide a private, comfortable environment where women can relax and enjoy their beauty treatments. All our therapists are female, ensuring complete comfort for all clients.

We're located at 8 West Street, Southend-on-Sea, Essex, SS2 6HJ. We're in the heart of Southend town centre, easily accessible from surrounding areas including Leigh-on-Sea, Westcliff, Thorpe Bay, and beyond.

We're open Monday to Saturday from 9:00am to 6:00pm. We're closed on Sundays. We recommend booking in advance to secure your preferred time slot.

Yes, there are several parking options near our salon including pay-and-display street parking and multi-storey car parks within a short walking distance of West Street.

Absolutely! Avera Beauty is a private, ladies-only salon which makes it completely hijab-friendly. Many of our clients appreciate the private environment where they can remove their hijab comfortably during treatments.

You can book online through our Fresha booking system, call us on 01702 316427, or message us on WhatsApp. Online booking is available 24/7 and you'll receive instant confirmation.

Yes, you can cancel or reschedule your appointment through Fresha or by contacting us directly. We kindly ask for at least 24 hours notice for cancellations to avoid any charges.

For most treatments, no deposit is required. However, for bridal makeup and certain longer treatments, we may request a deposit to secure your booking.

We accept cash, credit cards, and debit cards. Payment is taken at the end of your appointment.

Threading uses a twisted cotton thread to remove hair, while waxing uses warm wax. Threading is more precise and gentler on sensitive skin, making it ideal for eyebrows and facial hair. Waxing is more efficient for larger body areas. Both remove hair from the root for long-lasting results.

Hair should be at least 5mm long (about 2-3 weeks of growth) for the wax to grip effectively. If hair is too short, we may not achieve the best results.

Threading may cause slight discomfort, especially for first-timers, but most clients find it less painful than waxing. The sensation is quick and any discomfort fades within seconds.

We recommend threading or waxing your eyebrows every 3-4 weeks to maintain your shape. This timing allows enough regrowth for effective treatment while keeping brows neat.

A Hollywood wax removes all hair from the bikini area, including the front, bikini line, and back. It's a complete hair removal treatment for a completely smooth finish.

A lash lift lasts 6-8 weeks, following your natural lash growth cycle. As old lashes fall out and new ones grow in, the effect gradually fades. We recommend rebooking every 6-8 weeks for maintenance.

Yes, after 24 hours you can wear mascara if desired. However, many clients find they don't need it as the lift and tint provide enough definition for a natural, wide-awake look.

A lash lift enhances your natural lashes by curling them, requiring no maintenance. Extensions add synthetic lashes for a fuller, more dramatic look but need regular infills every 2-3 weeks and more careful maintenance.

Brow lamination lasts 6-8 weeks on average. The longevity depends on your natural hair growth cycle and how well you follow the aftercare routine, particularly keeping brows nourished with oil.

Yes! Brow lamination is excellent for sparse brows as it redirects existing hairs to cover gaps, creating the illusion of fuller, thicker brows. It works with what you have naturally.

Our Ultimate Relaxation Facial (45 minutes, £65) includes cleanse, tone, exfoliate, mask, and extractions. It's a comprehensive treatment that addresses congestion while leaving you feeling relaxed and refreshed.

We recommend a professional facial every 4-6 weeks to maintain healthy skin. This timing aligns with your skin's natural renewal cycle for optimal results.

If you're short on time or want a quick skin refresh, try our Mini Facial (25 minutes, £55). For a more thorough treatment including extractions and deeper cleansing, choose the Ultimate Relaxation Facial. You can also take our free online skin analysis quiz for a personalised recommendation.

Some temporary redness is normal after extractions, but it typically subsides within a few hours. We apply soothing products to calm the skin after the treatment.

Gel polish is a coloured coating that's cured under a UV/LED lamp for a chip-free finish lasting 2-3 weeks. BIAB (Builder in a Bottle) is a strengthening gel that adds structure to natural nails, ideal for those wanting to grow their nails or needing extra strength.

Gel manicures typically last 2-3 weeks with proper care. BIAB and extensions can last 3-4 weeks before needing a fill or removal.

We recommend professional gel removal to avoid damaging your natural nails. DIY removal often leads to peeling and weakening of the nail plate. We offer gel removal as a standalone service for £10.

Yes! We offer nail art starting from £3 per nail. The price varies depending on the complexity of the design. Please discuss your ideas with your technician during your appointment.

After waxing, avoid hot baths or showers for 24 hours, skip swimming pools and saunas for 48 hours, wear loose clothing on treated areas, and avoid exfoliation for 48 hours. Apply soothing lotion if needed and avoid sun exposure.

For 24-48 hours after a lash lift, avoid water on your lashes, don't use mascara for the first 24 hours, skip steam and saunas, don't rub or touch your lashes, and use oil-free makeup remover going forward.

Avoid water on brows for 24-48 hours, don't brush or touch them for the first 24 hours, skip brow makeup initially, and apply brow oil daily to keep hairs nourished. Use a spoolie each morning to maintain the shape.

Yes, you can swim with gel nails. However, prolonged exposure to chlorine or salt water may affect the longevity of your manicure. We recommend wearing gloves when possible and applying cuticle oil regularly.